technology
Technology

See how Norman S. helped Global Citizen on a Customer Database (CRM) Set Up project

CB
Campbell B.
Vice President
Norman S
Norman S.
Volunteer
Matched on
Nov 17, 2020
Saved
$10,792
Hours Given
50 Hours
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What did Global Citizen need?

Norman helped Global Citizen set up their Customer Relationship Management (CRM) system to track their donor, volunteer, and constituent database needs more effectively.

Why is this project important?

This project is key to transforming volunteer management across the Philadelphia region. In addition to the King Day of Service, Global Citizen promotes year-round civic engagement and volunteer service, and plans to use its volunteer portal to provide broad overarching support to volunteers and volunteer organizations to increase access, equity, and impact across the area.

This project will save us $10,792, allowing us to focus spending on our volunteer corps, who will be responsible for reaching populations that struggle with digital access/literacy.

Posted By
CB
Campbell B.
Vice President
Final Product
Software Set Up
Cause Areas
Civil Rights
Global Citizen
Philadelphia, Pennsylvania, USA

What did Norman have to offer?

Leverage international work and cultural experience in Agile, Design Thinking, Lean development as well as thought leadership skills to work as part of an innovative cross functional team. Whilst, using my ability to connect with colleagues no matter their
background.

I like to say I have an "I don't know everything but I can learn anything attitude". When I work on a project, big or small, I'm driven by two words: Own it

...

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Leverage international work and cultural experience in Agile, Design Thinking, Lean development as well as thought leadership skills to work as part of an innovative cross functional team. Whilst, using my ability to connect with colleagues no matter their
background.

I like to say I have an "I don't know everything but I can learn anything attitude". When I work on a project, big or small, I'm driven by two words: Own it

Core Competences:
- Agile Scrum and Kanban
- Design Thinking
- Facilitating and Requirements gathering
- .Net Technologies/ Visual Studio (C#, VB, ASP)
- SQL Server 2012/2014/2016
- SSIS
- Jira and Confluence
- Devops
- Kafka
- Fluent in English and Mandarin
- Customer Oriented
- Critical thinking
- Thought leader
- Innovator (Story Teller)
- Excellent time management and communication skills
- Excellent analytical and problem solving skills
- High motivational skills and insights
- Ability to work and deliver solutions in a flexible and fast paced environment.


Skills
Database Administration
Information Technology
Experience
  • Proficiency with implementing and/or managing CRM systems
  • Experience in database schema design and light coding
Norman S
Norman S.
Volunteer
Toronto, Canada

About Global Citizen

Global Citizen is a non-profit organization dedicated to civic engagement among diverse groups through volunteering, education, community building, service learning, economic opportunity, leadership development and dialogue. Global Citizen brings together people of all ages and backgrounds through active citizenship and civic responsibility that result in breaking down barriers, building understanding, and fostering ongoing, diverse partnerships. Global Citizen Programs include the annual Greater Philadelphia Martin Luther King Day of Service and Year-Round Volunteering Program. Issues of focus include poverty, homelessness, at-risk young people, race relations, public health, safety, digital inclusion, veterans, energy and the environment.
Fun Fact

Fun Fact

This is the 2nd project posted by Global Citizen.

Total Saved
$11,937

Check out Norman's total impact

Norman S has matched on 3 projects with 3 organizations so far!

Total Projects
3
Saved
$32,376
Time Given
150 hours
Member Since
June 2020
Skills Used
Database Administration
Information Technology
Causes Supported
Civil Rights

Housing & Homelessness

Youth Development

Networks
Norman S
Norman S.
Volunteer
Toronto, Canada

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